CompanionLink Support Center

Repair/Re-install Outlook 2003, 2007, 2010


Sometimes Outlook may need to be re-installed or repaired in order to fix certain problems. The problem may have started after upgrading Outlook, installing add-ins, or other possible changes on your system. To repair the Outlook installation follow these steps:

Outlook 2013

  1. Open up the Control Panel on your PC (and show All Control Panel items, if necessary) and click on Programs and Features.
  2. Find Office 2013 in the list and highlight it.
  3. Click Change.
  4. Select Repair and Continue then follow the prompts.
  5. After the repair is finished, please try the sync again.

Outlook 2010

  1. Open up the Control Panel on your PC (and show All Control Panel items, if necessary) and click on Programs and Features.
  2. Find Office 2010 in the list and highlight it.
  3. Click Change.
  4. Select Repair and Continue then follow the prompts
  5. After the repair is finished, please try the sync again.

Outlook 2007

  1. Open Outlook 2007.
  2. On the Help menu, click Office Diagnostics.
  3. Click Continue, and then Start Diagnostics.

Outlook 2003

  1. Open Control Panel (Start>Settings>Control Panel)
  2. Select Add or Remove Programs.
  3. Select Microsoft Office/Outlook>Click the Change button.
  4. Select the Reinstall or Repair button, click Next.
  5. Select Detect and Repair.
  6. Click Install and follow any prompts provided by the repair tool.

Synchronize with mobile devices

CompanionLink also develops and sells software that will synchronize Outlook with smartphones and tablets. If you need to get your Outlook data on your mobile devices, our experts can do this for you.

We offer a $49 configuration service called RunStart. Our experts will log into your PC, repair Outlook, install CompanionLink, and set it keep Outlook synchronized with your mobile devices.