CompanionLink Support Center

Repair/Re-install Outlook 2003, 2007, 2010


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Sometimes Outlook may need to be re-installed or repaired in order to fix certain problems. The problem may have started after upgrading Outlook, installing add-ins, or other possible changes on your system. To repair the Outlook installation follow these steps:

Outlook 2016

OL2016Win10change.png
  1. Open up the Control Panel on your PC (and show All Control Panel items, if necessary) and click on Programs, then Programs and Features.
  2. Find Microsoft Office 2016 in the list and highlight it.(Selection also say Microsoft Office 365)
  3. Click Change.
  4. Select Quick Repair and Repair then follow the prompts.

Outlook 2013

OL2013Win8Change.PNG
  1. Open up the Control Panel on your PC (and show All Control Panel items, if necessary) and click on Programs, then Programs and Features.
  2. Find Microsoft Office 2013 in the list and highlight it.
  3. Click Change.
  4. Select Repair and Continue then follow the prompts.
  5. After the repair is finished, please try the sync again.

Outlook 2010

OL2010Win7change.png
  1. Open up the Control Panel on your PC (and show All Control Panel items, if necessary) and click on Programs, then Programs and Features.
  2. Find Microsoft Office 2010 in the list and highlight it.
  3. Click Change.
  4. Select Repair and Continue then follow the prompts
  5. After the repair is finished, please try the sync again.

Outlook 2007

  1. Open Microsoft Office 2007.
  2. On the Help menu, click Office Diagnostics.
  3. Click Continue, and then Start Diagnostics.

Outlook 2003

  1. Open Control Panel (Start>Settings>Control Panel)
  2. Select Add or Remove Programs.
  3. Select Microsoft Office/Outlook
  4. Click the Change.
  5. Select the Reinstall or Repair button, click Next.
  6. Select Detect and Repair.
  7. Click Install and follow any prompts provided by the repair tool.