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Internet not available

Symptom:
- Error message from DejaSync: "Internet not available"
- Synching wirelessly
- Using a BlackBerry

Explanation:
This error means that DejaSync is unable to connect to the Internet.

Fix:
To fix this, please do the following:

  1. Check the web browser on your handheld. Is it able to connect to the Internet?
  2. Soft-reset the handheld.
  3. Check your TCP settings on the handheld.
    1. On the BlackBerry, go to the Home screen.
    2. Go to Advanced options.
    3. Go to TCP.
    4. Make sure that your settings match the settings on BlackBerry's TCP list.